RETURNS POLICY PAGE

CUSTOMER CARE

Returns & Refunds

We want you to love your Grip n Rip pads. If something isn't right, here's how we handle it.
01

Change of mind — unused product

If you change your mind before installing your pads, contact us within 30 days of receiving your order. Return the pads in original, unused condition and we'll refund your purchase in full. Return shipping is at the buyer's expense.

02

Installed product

Once pads have been installed, they cannot be returned for change-of-mind reasons. If you're unsure which thickness is right for you, reach out before ordering — we're happy to help you choose.

03

Faulty or damaged product

If your pads arrive damaged or there's a manufacturing defect, contact us immediately with photos and we'll send a replacement at no cost. No questions asked.

04

Wrong fitment

If we've sent the wrong bike fitment, contact us and we'll sort it immediately.

05

How to start a return

Email sales@riplinemoto.com with your order number and reason for return. We'll respond within 1 business day.

Need help?

Let's get it sorted.

Have a question about a return, refund or fitment? Send us your order details and our team will get back to you within 1 business day.

EMAIL SALES@RIPLINEMOTO.COM